Delivery Policy
Delivery & Pickup Information
• Delivery service is available within SF’s service coverage area. (Hong Kong)
• Orders HKD 500 or above: Free delivery via SF Cold Chain.
• Orders below HKD 500:
• Self-pickup available from our Wong Chuk Hang warehouse or our resturant in Central Hollywood road , OR
• HKD 100 delivery fee via SF Cold Chain.
• Door-to-door service is provided only to buildings with lift access.
• For locations without lifts, an additional charge may apply, or the goods will be delivered to the ground floor only.
• All orders are dispatched within 24–48 hours of confirmation.
• A tracking number will be provided via Whatsapp once your order is shipped.
• For express delivery or special requests, please contact us directly.